Payment
How can I pay for my purchase?
You can pay by using your Credit / Credit Debit Card. All major Cards Accepted.
When will my Credit Card be charged?
Your Credit / Credit Debit Card will be charged immediately at checkout. You will be emailed a receipt confirming your purchase soon after.
I do not have a Credit / Credit Debit Card but want to make a purchase. What do I do?
No problem! Just send us an email with your contact details and we will contact you to organize an alternate way to pay.
Can I pay by Direct Deposit into your Bank Account?
Please send us an email explaining your situation and we will be more than happy to assist you!
I am not from the USA or Australia, can I still make purchases from your website?
Yes you can! This shop is open to International customers too!
Orders
I am not from the USA or Australia, can I still make purchases from your website?
Yes you can! This shop is open to international customers too!
I have a Promo Code, Voucher, Coupon etc, can I use it at checkout?
Yes you can! Just make sure that it is still valid and has not expired yet.
How long before I receive my purchase?
Depends on your location & availability. If you purchased merchandise you will receive a confirmation email with an estimated arrival time.
I purchased a Sponsored Reaction, when will it go live?
Depends on how many reactions are in the queue however the estimated upload time is within 48 hours from the time of purchase. You will be emailed the exact expected upload time after checkout.
I purchased a Song Feature, when will it be delivered?
Depends on how many features are in the queue however the estimated delivery time is within 3 – 5 days from the time of purchase. You will be emailed the exact expected delivery time after checkout.
I purchased a Beat, when will it be delivered?
Depends on how many beats are in the queue however the estimated delivery time is within 3 – 5 days from the time of purchase. You will be emailed the exact expected delivery time after checkout.
I purchased Merch, when will I receive it?
Depends on your location & availability. After checkout you will receive a confirmation email with an estimated arrival time.
I do not have a Credit / Credit Debit Card but want to make a purchase. What do I do?
No problem! Just send us an email with your contact details and we will contact you to organize an alternate way to pay.
Can I pay by Direct Deposit into your Bank Account?
Please send us an email explaining your situation and we will be more than happy to assist you!
Shipping / Delivery
How long before I receive my purchase?
Depends on your location & availability. Upon checkout you will receive a confirmation email with the estimated arrival time.
I purchased a Service, when will I receive it?
If you have purchased a service you will be informed a delivery time at the time of your booking.
I purchased a Product, when will I receive it?
Depends on your location & availability. If you purchased goods you will receive a confirmation email with an estimated arrival time.
Do you ship items or deliver services internationally?
Absolutely!! Upon checkout you will receive a confirmation email with the estimated arrival time.
Advertising / Sponsors
I love your site! How do I advertise on OFF TAP LIFE?
Just send through your contact details to ads@offtap.life and we will be in touch with you asap.
Our brand, business or company would love to feature our product or service on your YouTube Channel. What should we do?
Just send through your contact details to sponsor@offtap.life and we will be in touch with you asap.
